Today was SUPER busy, but it started out like any other Monday. We had a retirement party scheduled with 20-25 people supposed to attend. No big deal. Parties are usually pretty simple. They typically order a few big pizzas and a few pitchers of soda. They have cups, plates, napkins, silverware, and straws already back there, so we take them a big bucket of ice with their pitchers of soda, and they're able to pretty much take care of themselves. Except for the occasional refill on a pitcher. All servers take care of scheduled parties so that everyone can continue to take their own tables. The autograt is added and at the end all servers taking care of the party clean up and split the autograt. This is only on scheduled parties. On all other tables, the server who waits on the table gets the tip. So that's the breakdown of the policies at the pizza place. By the time everyone got there, a total of 60 PEOPLE had shown up. We weren't expecting that kind of turn out, so there hadn't been anyone else scheduled for day shift. It was only me and one other waitress. So, I took a deep breath, and thought "It'll be okay, we can do this". WRONG!! Instead of pitchers, all 60 people decided to order individual drinks. Instead of a few big pizzas, they all decided to order individual sandwiches and pastas. Instead of the host paying for the ticket, they ALL wanted separate checks. 47 separate checks to be exact. We needed help, so the store manager helped us get all the drinks out. We then got their order and took all the food out ourselves. We got all their refills ourselves. When they got ready to go, we took them boxes, split off the checks, and took their checks to them ourselves. The manager cashed them all out at the register while the other server and myself cleaned up all the mess ourselves. The autograt was $108 dollars!!! "AWESOME!!!", I thought. WRONG AGAIN! Instead of splitting the gratuity $54 for me and $54 for the other serve, he split it $36 for me, $36 for the other server, and $36 for his own greedy fucking self!!! That greedy fucking bastard!!! I couldn't believe it. I was fucking speechless. For those of you who do not know, that son of a bitch broke the Golden Rule for the service industry. A manager should never, under any circumstances, take any tip money. His job is to help where he's needed. That's why he makes the big bucks, while we're stuck making $2.13/hr. I usually stay out of everything, and I have never told on anyone for anything, but I'm seriously considering going to the owner on this. By taking that tip, he took money away from mine and the other servers family, and I won't stand for that. Even if it makes thing a little more difficult for me when it comes to that manager.
On a side note, sorry for the later-than-usual post. I had to work over today due to it being so busy plus we're severely understaffed.
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