One of Those Days

                         Everyone has had one of those days.  I feel like working in the service industry, those type of days are unbelievably frequent.  I've just gotten home from work, and I'm ashamed to admit. I find myself full of rage.  I feel as if I'm about to blow my top in a Mt. St. Helens style explosion.  I really try not to bring work home with me.  It's not goo for my kids, my husband, or myself.  It's just so hard sometimes.  That is the reason why I started this blog.  My husband says he can tell a major difference.  Before I had this blog as an outlet before my frustrations, I would come home steaming from a bad day.  I would be snappy and irritable.  Not anymore.  I can come home from work, shut myself in my bedroom, and type it out.  It's as if all my anger and frustrations just flow out of my fingertips and plaster themselves onto this blog in a tangled mess of poor writing and vulgarities.

                          What has my panties in a bunch today is this bitch that came in right before I was about to leave.  She was part of my last table of the day.  I was already somewhat aggravated with me being tired because it was my last day of the week.  Plus it seemed like every table I had with children spilled whole glasses of soda.  There was at least 4 little brats that caused me to get a mop and wet floor sign.  After working all week, all I wanted to do was get home and relax.  Right before evening shift came in, this god damned bitch showed up.  I had to wait on her.

                      She's not just a random bitch.  Her sister waited tables at Pizza Place.  The owner suspected the sister of stealing because her cash drawer was always short.  The sister was about to be fired, but I guess she got wind of it and quit before they could shit can her.  Every time this bitch comes in, she makes a bunch of demands of things she knows we're not allowed to let her have.  That way when her server tells her, "I'm sorry, but I'm not allowed to do that.", she can get red faced, scream, and occasionally yell profanities at the server.  She's also known to want to speak to Lazylardass to let him know her server was very rude.  That way she can try to get free shit or get the server in trouble.  There's already a few servers who are not allowed to wait on her because of her complaints.  I think they are the lucky ones.  I don't know why she's so bitter.  It wasn't even her who was going to be fired, it was her sister.  Plus, it was over a year ago.  Get the fuck over it already.

                        When she came in today, she wanted the pick up and delivery only special.  There's only one problem with that.  She was eating in the dining room and the special is for PICK UP AND DELIVERY ONLY.  I told her I was sorry, but I wasn't allowed to let her have that in the dining room.  Her face started turning red, but she said "FINE!"  She ordered a pizza and a salad for her and her two dining companions to share.  Then she said she wanted a 2-liter of soda for them to share.  2-liters are also for pick up and delivery only.  Personally, I could not give a fuck less if she sits the the dining room, drinks 3 2-liters then buys an extra two to shove up her ass.  The boss, however, does care.  He says it's not allowed, so I'm going to do what he says.  I only have to listen to you bitch for an hour tops, but I have to work all day with him.  I told her, "I'm sorry, but I'm not allowed to sell 2-liters in the dining room either."  From the way she acted, you would have thought I had insulted her first born.  Her face got even more red, her eyes narrowed, and  her head spun around.  "Are you fucking kidding me?  That's so stupid.  This place is fucking ridiculous!", she screeched.  "I'm sorry, ma'am, but I can sell you a pitcher of soda instead.", I replied, trying to remain calm.  "Well, no, why the hell would you think I'd want that?  I guess I'll just have a water.", she said, her voice getting whinier and whiner with each word.  At that point, I just wanted to get away from her before I wrapped my hands around her throat and squeezed with all my might.  I got their drinks, took their food out when it was ready, did my check back, got refills, then took them boxes and the check when I figured they would probably be finished.  I did the bare minimum.  As an insult, when I went to clean the table, she had left two pennies.  What she doesn't know is that my kids love when I bring change home for them to put in their piggy banks.  So, she inadvertently helped me make my kids happy.  The joke is on her.  I was secretly hoping she would complain on me so that Lazylardass would tell me I wasn't allowed to wait on her anymore either.  Of course she didn't, so it looks like I'm still going to be one of the only ones that gets stuck with her.  It really feels like I'm being punished for not getting a complaint about being rude to a customer.

Reap What You've Sown

                                    May I just start by saying, "I told you so!!!! I told you so!!!! I'm right and he was wrong. Bwahahaha and Nah Ni Nah Ni Boo Boo."  Okay, now that I got that out of the way, I can tell you all what happened last night.  Obviously, I was very eager when I got to work this morning to start on my 'I told you so's'.  As soon as I walked in, I asked Lazylardass how it went last night.  "With what?" he replied.  Like he didn't know exactly what I was talking about.  Right then, I knew whatever had went on, it was not good.  He was obviously trying to avoid having to admit to me he was wrong and I was right.  I felt myself grinning.  "You know, with the reality show they were filming here last night.", I said trying not to look too eager.  Reluctantly, because he knew I'd find out anyway, he proceeded to tell me everything.


                                  It turns out, Lazylardass hadn't even asked the owners permission to let them film.  He just told them yes without even mentioning it to the people who actually own the business.  The owners son was working last night.  When the film crew and everyone else got there, the owner's son called his dad to tell him about it all.  The owner wasn't happy, but said that since Lazylardass had already told them yes they could go ahead and film.  He made sure to let them know that they were not to film any customers or employees of Pizza Place.  They were all sent back to sit in our meeting room where they could be secluded from everyone else.


                                 Everything started out fine enough.  Pizza Place is extremely family oriented.  Being that we are in the Bible Belt, 'family oriented' means no alcohol.  Because there's no alcohol served, Pizza Place has a clientele of mostly families with small children and the elderly.  From all accounts, everyone from the reality show were being very pleasant, at first.  Then, they started drinking hard liquor that they had smuggled inside via their purses.  After that, all hell broke loose.  They began arguing loudly amongst each other.  Dishes were thrown.  Someone even smashed one of the liquor bottles, leaving shards of glass all over the floor for their poor server to clean up.  It was a mess.  They considered asking them to leave, but didn't because that would have made more drama for their show.  Getting kicked out was probably what they had intended anyway.  Instead, since the cast is all locals, they were discreetly told they were not welcome back , EVER.  Even when the cameras are gone, and their 15 minutes are up, they will not be aloud back on the property of Pizza Place.  Wouldn't that be embarrassing 20 years from now when they're in their 40's and told there's going to be a business luncheon at Pizza Place.  "Well, sir, I can't."  "Why ever not?", asks the boss.  "Well, uh, 20 years ago I was part of a reality show that filmed here one night.  We treated the place like it was a hotel room and we were The Rolling Stones*.  As a result, I have been forever banned from Pizza Place.  That, Sir, is the reason I cannot attend the business luncheon."
(*outdated reference, I know. Charlie Sheen probably would have been more relevant, but I just don't really want to give him any notice. I feel like he's a small child whose bad behavior needs to be ignored to show him that is not the proper way to get attention. )

                                      I just love getting to gloat when I am right and my boss turns out to be so horribly wrong.  This feeling might be better than cake.  Nope, it's not better than cake, but definitely better than pie.  It's not like I'm psychic or anything.  Anyone with half a brain could tell having them there would turn out bad.  The people being filmed are garbage, and reality television in itself is garbage.  How Could it have ever turned out good?  Laztlardass's excuse?  "I was trying to give them the benefit of the doubt."  What. A. Moron.

Reality Show in the Restaurant

                              Sorry for my hiatus.  I know all five or ten of my readers really missed me.  There's been a lot of things going on in my personal life.  The blog, while a great stress reliever, takes a back seat to all things personal.  This blog is not about my personal life, so that's all I have to say about that.  Just know that I am back.

                               I have never been so glad or in such a hurry to leave work as I was today.  Don't get me wrong, I am always ecstatic when my shift is over.  I usually always do a jig and sing a show tune on my way out the door, but today I was in a particular kind of hurry.

                                The phone was ringing, so I answered.  On the other end of the phone was someone asking for the manager.  She said her name was Brianna.  I asked her to please hold while I went to find him.  I put her on hold and turned to my manager who was actually standing beside me.  I told him that someone named Brianna was on the phone asking to speak to him.  He said it was probably someone wanting to check on an application, to just tell her that he was busy, and ask if I could take a message.  I did as I was told.  She actually was not someone wanting a job.  She was someone involved in a ridiculous reality show for a major television network.  She said that the participants in this reality show were wanting to go out to eat at Pizza Place this evening, but that they needed permission to film there.  I took everything down, along with the phone number she gave me.

                                After I got off the phone with her, I handed the note to the manager along with a warning.  "If I were you, I wouldn't let them film here.  They're not a documentary, they are a reality show.  The people they're filming are scum.  They're only out to make us all look like fools to get ratings for their network.  I promise, It's a bad idea."  Of course, as always, no one listens to me.  He completely ignored my warning.  He called that woman back and told her they could film there tonight.  It was his decision.  When that decision blows up in his face, he can't say he wasn't warned.  There was nothing I could do about it, except to get out of there as quickly as possible.

                                I know I post on a public blog, but I really am a private person.  I'm content with my life.  I don't need fortune or fame to be happy, nor would I want it.  I most certainly would not trade my dignity for my 15 minutes, which is exactly what they're doing.  They're perpetuating the stereotypes associated with living in Appalachia.  If you've read my previous post, you know that really burns my biscuits.  I'm really thankful I work day shift, so I don't have to be bothered with it.  I do, however, feel bad for the servers that were coming in for evening shift as I was leaving.  They were not happy.

Star Spangled and Yankee Doodled

                         Let me start off by saying, happy Independence Day to all those in the US.  For those of you not in the US, I hope you had a great day.  If you're reading this, regardless of where you're at in the world, you have many things for which to be thankful.  Be grateful that you are free.  You're free to read this poorly put together blog with atrocious writing, for example.  Brave men and women have fought and died for your freedom to do so.  Take a second today to think about those people.  Not only the ones who have died, but also the ones who are on the other side of the world.  The ones who are spending today without their friends and family so that the rest of us can continue on with life as we know it.

                           No matter what goes on today, aggravates you, pisses you off, or gets you down, just stop, take a deep breath, and think of one thing for which you are grateful.  If a customer is rude, yells, or cusses at you, don't get upset.  Just be grateful that you're not the miserable fucking bitch that she is.  If your manager is riding your ass and breathing down your neck, don't get angry.  Be thankful that you have a life, and that it doesn't revolve around a shit hole restaurant, unlike your manager.  If your co-workers are lazy, backstabbing cunts that make your job harder because they're too busy gossiping to pull their own weight, don't get stressed.  Just be appreciative that you're not a self-righteous cunt, who thinks she can do no wrong.


                            There's plenty to be grateful for today, if you just take a second to think about it.  I'm most grateful today for my family, our health, that the evening crew leader called off sick, and that they couldn't find anyone to cover her shift.  That forced the store manager, Lazylardass, to have to wait tables this evening, so he wasn't there today while I was working on day shift.  I only had to deal with him for the last hour I worked.   Those are just a few things.  I would have pages and pages full if I were to name everything in which I have to be grateful.  For what are you most thankful?

Adventures From Roadhouse, the Restaurant Not the Movie

                          Today I will take a trip back to the days of yore.  A time when I was young, naive, and worked at an even bigger shit hole than I do now, Roadhouse.  Roadhouse had 3 manager/owners.  Two of them were very professional and tried their hardest to keep the business afloat, despite the third owner/manager's shenanigans.  We'll call this hot mess "Myrna".  Myrna was a real class-act.  She married into the family that actually owned the business, but the family let her and her husband's two sisters run Roadhouse.  Whenever I would go to work and see that she was the manager that day, I was immediately in a sour mood.  I knew with her there, all of the manager's duties would fall on me, being the crew-leader.  Even though she was married with two kids, she also had girlfriends.  At the time I worked there, she had two girlfriends.  One of them is a good friend of mine, and I could never understand what my friend saw in Myrna.  My friend is one of the all around best people I've ever met, and Myrna is gutter trash with a bad attitude.  Both of Myrna's girlfriends knew she was married, but had no problems with the husband.  The husband, however, knew nothing about the two girlfriends.  The two girlfriends would constantly fight with each other, though.  When Myrna would be scheduled to work, she would always show up late, like around noon.  She would go straight back to her office with one of her girlfriends and lock the door.  If any of the servers, bartenders, or hosts would need her for anything, I would have to go back to the office and knock on the door.  Without a word, the door would open just a crack.  A hand would appear through the cracked door with the manager's key to the computers.  This was her way of saying to me, "Just deal with it yourself."  So, there I would be, trying to wait tables; keep an eye on all of the servers, hosts, and bartenders; and taking care of managerial duties as well. (i.e. talking to unhappy customers, getting food/drinks fixed that weren't right, adding discounts to tables, settling employee disputes)  She would eventually come out of the office when her girlfriend had to go to work.  She would walk a lap around the restaurant, shaking her surgically enhanced ass, tits, and lips at all the male employees.  After she had shown off, she would grab all of her brown nosing employees that were working, and they would all go sit at the bar and drink, on the clock. By this time, not only do I have to take care of all her responsibilities, but now I have even fewer employees to help share the workload.  What. A. Fucking. Nightmare.

                                I saw Myrna once punch another crew leader in the face for just asking if she could help with a server who had gotten belligerently drunk on the clock.  Myrna got angry because that particular server was one of her ass kissers.

                              Myrna overheard half a conversation one night between two servers on their cigarette breaks.  They were talking about a local doctor being sued for malpractice.  All Myrna heard in her typically inebriated state was the word "sue".  She pulled them inside, screamed at them in front of the entire restaurant, "You're gonna sue me?  This is my restaurant!  If I want to take a shit in the floor, I'll shit in the floor and make you clean it up!".  Then she fired them both without even hearing them out.

                             No one knew this except me at the time, but on top of a husband and two bickering girlfriends, Myrna was also sleeping with one of the local police officers.  She was in the office with him one day, I thought discussing business or security.  I had no idea what was really going on in there.  One of the servers needed her to talk to a table.  Since neither of her girlfriends were there, I didn't bother knocking and just walked in.  There they were, laying across the desk, bumping uglies.  It was like I was frozen.  I wanted to shut the door and run as fast and as far away as possible, but I couldn't move.  I just stood there in shock, mouth agape.  "What the fuck do you think you're doing?  Get! Out! Now!!!" , she shrieked as she threw a stapler in my general direction.  "Uhhh, sorry?" , I said as I backed out of the doorway and shut the door.  I went back out to the dining room, still stunned.  "Well, is Myrna coming out to talk to table 28?", the server asked me.  "uhhhh, no I don't think so.  I mean, she's busy.  I'll take care of it."  I couldn't look at her for weeks.  She never said anything to me about walking into the office without knocking.  I guess for fear that I'd tell her husband, her husband's family, or her two girlfriends.

                        Myrna loved to show off.  Not only did she have surgically enhanced tits, lips, and ass, but she also always wore about a pound of make up on her face.  She would always wear lots of jewelry.  Her clothes were always covered in glitter, sequins, and bedazzling.  Anything to have people look at her.  Any attention was good attention for this woman.  She loved to show off her ridiculous vehicles like a pink Cadillac SUV, a pink and black tiger striped Harley Davidson that I swear she didn't even know how to drive, and a bright yellow Mustang with every bell and whistle they could cram on or in it. She always had her groupies surrounding her, mostly restaurant workers that knew they would get free shit out of her if they sucked her ass.  She would come into at least once a week when she wasn't working and take the days deposit out of the safe to take her pack of followers out to eat, shopping, or to a bar/club.  She also got a weekly paycheck.  Yet, often when I would go to the bank to get my $12 check cashed, there wouldn't be enough in the store's bank account to cash my check.  I would have to drive back to roadhouse and have them get it out of the safe for me.

                         Myrna finally pushed me too far one night when my husband came to pick me up from work.  Him and my son were sitting outside in our vehicle waiting for me.  She saw them out there and told me that they were no longer allowed on the property.  I told her that they never even came inside, that we both worked, and only had one vehicle.  If he didn't drop me off then pick me back up, I wouldn't have a ride.  He worked shorter hours than me, but he's the main bread winner.  He couldn't quit his job just so I could drive myself to and from work.  She said that she didn't care, that it looked bad for someone to just be sitting in their car in the parking lot.  I asked her to explain how it looked bad for my husband to pick me up from work.  She then proceeded to tell me that it looked like he was waiting to sell me drugs.  My own fucking husband?!  He had the baby in the car, for Christ's sake!!!  She went on to say some nonsense about how we were bad parents for letting our son sit in the car, in his car seat, with his dad and wait on me to get off work.  She said a car could have pulled into the lot too fast and hit our vehicle and he could have gotten hurt.  Yeah, that's likely.  About as likely as a gaggle of geese flying out of my ass.  She asked to search my apron.  No problem.  I took it off and handed it to her.  I also went on to bunny ear my pockets, shake out my bra, and then asked her if she wanted to search my purse.  She smugly said, "No, it's fine."  "No, it's not fine.", I said. "You have drug tests sitting right there.  Hand me one and I'll piss in it right now!"  Then she said, "No, that's not necessary"  I knew right then, this wasn't about anything looking bad.  It was her way of exerting her power while trying to embarrass me in front of my co-workers.  "Whatever, just take my cash out.  I'm leaving."  "You can't leave yet.  Your not finished." she said with a smirk on her face.  I'd had enough, "Yes I can, because I quit.  I'm not putting up with someone treating me or my family this way."  I sat my cash out down, then made her count it right then so that she couldn't say later that I'd shorted them.  FUCK YOU, Myrna.

                             Last I heard, their business is still going under.  They would have been long gone if the family didn't have other successful businesses that they didn't let Myrna touch.  They were constantly transferring money from their other businesses to Roadhouse's account just to keep it afloat.  They got in trouble for insurance and tax fraud, so the government seized those other businesses.  Roadhouse is definitely going down now, after years of circling the drain.  I talked to a friend who recently went to work there.  She said that she had worked a double the day before and only walked with $26.  I feel bad for her, even though I felt some morbid joy for Myrna's losses.  Without that money, she won't have her looks, her ridiculous vehicles or clothes, or her "friends".  She's insufferable.  Her groupies are only around for the free shit she was throwing at them.  If there's nothing more to gain, you can bet your bottom dollar she won't see them anymore.  The way I see it, what goes around, comes around.  I hope Myrna gets a big double heaping helping of humble pie.  I'm so glad that I got while the getting was good.  I've moved on to greener pastures, and I couldn't be happier.  Pizza Place might not be perfect, but at least I know where I stand with the people who own it.  I don't have to worry about them deciding they want to show off by treating me like shit, nor do I have to worry about them mixing business with personal shit.  They actually know how to tell the two apart.

Myrna was by far the worst manager or owner I've ever had.  What's your most horrifying manager/owner, manager, or owner story?

Kitchen Soap Operas

                                  Late post tonight because my family has spent the evening mourning Boston.  No, I don't mean the Boston Marathon attacks.  I'm talking about the passing of our 17 year old Boston Terrier named Boston.  Totally original name, right?  He was our baby before we had kids, and he will be forever missed.  In his memory, I'm going to bitch about what Boston hated most in life, people.  I felt a kinship with him in that sense.  In his later years, he would bite a person just for walking past him.  He bit my kids A LOT.  No worries, though.  By the time our kids came along, his teeth had long fallen out.  He was a grumpy old bastard, but we loved him.

                                   Today I'm not going to complain about customers.  I'm going to instead bitch about co-workers.  It's bad when your co-workers have pissed you off more than a day's worth of needy asshole customers.  There is one cook, we'll call her Ethel.  She is in my official "Top 10" the biggest fucking bitches I've been forced to continuously deal with.

                                   At Pizza Place, we have to make all the apps. and salads going to the dining room.  We have three fryers.  Two sit beside the small freezer where the apps. are stored.  The other one sits clear across the kitchen.  The kitchen is small, but has a shit ton of freezers, refrigerators, ovens, and fryers.  So, it's like a maze walking to the apps freezer then across the kitchen to the third fryer.  If you're in a hurry, the other cooks won't say a word when you use the two fryers that are closest.  Yet, Ethel considers them "her" fryers.  The third fryer across the kitchen and through the corn maze belongs to the server's, in her mind anyway.  I usually just go ahead and walk the few extra steps.  I just don't want to hear her mouth.

                               Once, a few weeks ago, I had a table of 30 and there was no one to split it with.  I was stuck with it by myself.  Of course, they all wanted apps. and salads, which are my responsibility to make.  I was running around like a chicken with its head cut off trying to get their drinks, apps., and salads out before their entrees were ready.  My plan was to drop all of their apps.  While they were cooking, I was going to make all of the salads then get the apps. out of the fryer.  One fryer can only hold so much at a time.  I filled up the third fryer, but it didn't fit all of the apps. that I needed.  The store manager told me to go use one of the other ones.  So, I went back over to use one of the two of "her" fryers.  She saw me heading toward it and stepped in front of me.  "You need to use your fryer over there.", she snapped at me.  I retort, "Well, Lazylardass told me to use this one because I have a big table, and all their apps. wouldn't fit in that fryer."  She glares at me and rudely says, "Well, I don't care what Lazylardass said.  You can't use my fryer, because I need it."  She didn't.  She didn't use it for the next ten minutes, well past when I would have been done with it.  Believe me, I checked.  She's the crew leader, so what can I really do.  I can tell the store manager that she said she didn't care what he said.  So, that's what I did.  I tattled on her like a little crybaby.  Oh well.  I didn't even feel bad about it because of all of the cooks I've seen her get fired just because she didn't really like them.

                               This leads me to today.  There was a lady cook that hadn't been working with us that long, we'll call her Jan.  She was a nice lady if you took the time to actually talk to her.  She was kind of shy and backward.  She wouldn't speak unless spoken to, and you would have to actually have to ask her continuous questions to hold a conversation with her.  By me taking the time to talk to her, I learned that both of her adult sons are in prison.  Her sons had wives and kids.  The wives were more useless than Jan's sons.  When the sons went to prison, the wives packed the kids up and took them to Jan's house.  They dumped their little ones with "Grandma" and said, "See you when I see you!"  This lady had a lot of personal problems, but I never heard her complain.  She never called off even though she was now responsible for her four grandchildren, nor was she late.  Ethel never took the time to find out about this woman.  Ethel saw Jan was quiet and deemed her as "weird".  Ethel decided within a couple of hours that she did not like this woman.  At that moment, it was decided.  Jan's employment with Pizza Place was going to be brief.  Ever since that day, Ethel has nit picked everything Jan has done.  Jan could not do anything right in Ethel's eyes.  If Jan swept the cooler, Ethel would decide she missed a spot and make Jan re-do it.  If Jan made a pizza, Ethel would decide that it didn't look right/didn't have enough toppings/had too many toppings, and Jan would have to re-make it.  If Jan stocked the pizza bar, Ethel would decide everything was in the wrong place, and make Jan re-organize it.  You get it.  I guess today Ethel realized that her snide remarks nor the extra work piled on Jan were going to make her quit.  Ethel decided to stoop even lower today than her usual hunched-back self.  No, today was the day Ethel stooped so low that her knuckles drug the ground as she walked.  Everyone, including Ethel, knew that Jan HAD to be out of work at exactly 4, at the very latest.  Jan had to be out at that certain time because she only had childcare for her grandchildren until then.  If something needed to be done, she didn't care to come in later, but the daycare she used closed at 5pm.  Ethel in in charge of giving everyone their "outs".  "Outs" are the work one needs to get done before one can leave work.  Ethel assigns them, then writes everyone's "outs beside their names on a piece of paper, and gives the paper to Lazylardass.  Ethel thought, just for spitefulness, that it would be fun to give Jan Ethel's own "Outs".  That way, when Jan thought she was done for the day, Ethel could go to Lazylardass and complain that Jan was trying to leave without doing her "outs".  Jan would get in trouble, have to do extra work, and Ethel wouldn't have to do her own "outs", because they would already have been done by Jan.  A win-win for Ethel, in her mind.  It was all going as planned up until Lazylardass called Jan to the office to bitch at her for trying to leave without doing her "outs".  Jan said that she was sick of the childish shit for which Ethel is well-known.  She didn't need this shit, and he could consider their conversation her official two weeks notice.  Jan told Lazylardass that she already did the "outs" that Ethel had assigned her at the beginning of their shift, and if he didn't believe her, to watch the cameras.  Lazylardass did, and realized what Ethel was doing.  After apologizing, he let Jan go home.  He then called Ethel to the office, played the video footage, and told her that he knew what she had done to Jan.  He made Ethel do all of the "outs" that Jan was supposed to do.  Those particular "outs", obviously, were the worst, most time consuming, most monotonous "outs" that we had, because she was expecting Jan to have to do them when she needed to leave.  Lazylardass also told Ethel that he would be watching her.  If he caught her bullying Jan, or any other employee for that matter, she would be terminated.  He said that the only reason he didn't fire her today was because he had picked her himself as crew leader.  If this got out, it would look bad on him with the owner.  If it got out that she was bullying employees, that would also make him look bad.  He can't have his sparkling reputation tarnished.  Of course, he doesn't care about us.  He only cares about saving his own ass.  The way I see it, they're both miserable bags of cunts.  Fuck.  Them.  Both.

Side Note:  It's that time again where I have two glorious days off work to spend with my family.  We need to have some fun after our loss of Boston.  Man, I'm going to miss that little fucker.  Anyways, I won't be posting until Monday.

A Walk Down Nightmare Lane

                          Nothing noteworthy happened at work today.  No news is good news, I guess, so I'm going to share with you a story from the vault.  It was about 5 years ago, and I was working at this shitty (even more so than Pizza Place) corporate restaurant with a "roadhouse" theme.  One of the biggest companies in our area was holding a HUGE outdoor concert about 3 miles up the road, as part of a big PR scheme, and they actually had a lot of big names in music scheduled to be there.  They were expecting about 100,000 people to attend.  The brilliant owners of Roadhouse decided since there would be quite a few vendors at the concert, no one would want to come eat at the closest restaurant with booze.  Geniuses right?   The only people the had scheduled for that day,since we'd be soooo dead, was 1 manager, 3 cooks, 1 bartender, 1 host, 1 supervisor(me), and 3 servers. We only had enough servers to open half the restaurant.  We were all working open-close, because we were the only ones who hadn't asked off to go to the concert, and the intelligent owners decided to give the day off to everyone who had asked for it.  As soon as the doors were unlocked, people rushed in.  Not only was the half of the restaurant we had opened full, but every table in the entire store was full.  We couldn't even get the tables cleaned when people left before another one would sit down.  It wasn't just a lunch then dinner rush. The lunch rush started as soon as the doors opened, and it NEVER stopped.  Seriously, every table in the restaurant stayed full until we locked the doors that night.  One of the servers was new, and he just couldn't hack it.  He did it for about 3 hours, then walked out on us.  I can't say I blame him.  He was probably the only smart one that day, because the rest of us stayed.  When he left, the rest of us had to split up his table.  The table I got stuck with was a 6-top.  They had already ordered and received their drinks and app, but he hadn't put in their order, nor could he tell me where he had written their order down at.  At this point, they were almost finished with their app and it was taking at least an hour for anything to come out of the kitchen.  I knew I was in for it.  I took a deep breath and headed over to them.  I said, "Hello, my name is BoW, and I will be taking care of you now.  I am very sorry, but your previous server left without putting your order in.  If you want to go ahead and give me your order, I promise I will get it to you as quickly as possible.  I really am very sorry for this, but I promise I'll take good care of you."  They said they didn't want to wait any longer, which was perfectly understandable, seeing as that jackass left them sitting there for so long without putting their food in, and knowing how long ticket time was.  So I said, "Okay, I completely understand, and once again, I'm VERY sorry about all of this.  I'll just go print your ticket for your drinks and the appetizer you got, and I'll be right back."  I went straight to the computer, pulled up their check, and pressed print.  As the ticket was printing, the manager came up to me and told me they were making their way to the door, and that he thought they were going to leave without paying the ticket.  I really couldn't blame them for wanting to leave without paying, considering how bad their prior server had fucked up.  The problem was that their ticket was now in my name, so I was responsible for it, and Roadhouse had a policy that if a table walked on the bill, the server had to pay their tab.  That's right, the whole ticket, with no discount, was to be paid by the server.  So, I grabbed the check and made a bee line to the front door to try and catch up with them.  I did catch them, right outside the door.  I said, "Excuse me, I've got your ticket for your drinks and appetizer.  The total is $21.77."  The man turned around to face me, he had a toddler on his hip, and it wasn't until just then that I realized how big this man was.  He towered over top of me, and was at least 3 times as wide as I was.  He said, "I'm not paying for that shit!"  I looked up at him, determined not to back down, and said, "I understand that your meal was messed up sir, and I'm very sorry about that, but you did get a perfectly good appetizer and 6 drinks.  The other server is gone, and now I'm the one responsible for your bill.  If you don't pay for it, they're going to make me pay for the food and drinks that you all had."  I was hoping he'd realize he was punishing some one who was innocent and didn't deserve it, but of course not.  He says, "I don't give a damn if you have to pay for it or not!!!"  That did it for me, I was trying to be understanding and extremely polite, but if he didn't give a fuck about me, then I didn't give a fuck about him, his cunting wife, or his ugly as sin kids.  By this time, my manager was standing behind me, and the bartender had saw me running and heard the commotion and he was standing beside me.  The bartender took a step towards them and I said, "That's alright, I'll just call the police on you for stealing!!  We'll get them here and let them sort it out!!"  The huge beast of a man looked at me, his face turning red as a beet.  He literally dropped the toddler onto the ground and said, "Ugly wife, get the kids, I'm beating this bitch's ass!!!"  I turned and ran back into the restaurant faster than I think I've ever ran before, I ran all the way to the back into the kitchen.  I was crying as I told the cooks what had happened.  They all ran out the side door to the front and had him surrounded before he could realize what was going on.  I was terrified.  I stayed in the kitchen.  After looking around and seeing that there was men all around him, he wasn't so tough anymore.  He quietly handed over $22.00 to one of the cooks and took his morbidly obese family home.  He was all eager for a fight when there was only 3 women standing in front of him.  What a coward.  I'll bet he beats on those hideous wife and kids of his.  I know the tab wasn't that much, and had I known I was at risk for physical violence, I would have just sucked it up and paid for it myself.  While every little bit counts for me, no amount of money is worth risking my health and well being.  I was young and never could have imagined that someone would have become so irate over paying a $21.77 bill.  I'm so thankful to now work for a place that understands that, every once in a while, someone is going to dine and ditch.  Hopefully I'll have something more current tomorrow.  I hate reliving the nightmare of working at Roadhouse.

"Super Server" conquers evil villain "Thieving Lard Ass"

                Today was a shit storm on so many levels.  We had a heavy thunderstorm move through our area knocking out power and making people crazy.  The powerless poured into our restaurant like they would never be able to eat again. We even had a wait at one point.  That's right, at the shitty pizza place in a small town, we had a wait.  It is absolutely unheard of, and why anyone would EVER want to wait for the food at Pizza Place, is beyond my comprehension.  Once again it was up to only me and one other waitress to feed the masses.  I think my shitty store manager does this on purpose so that when lunch rush hits, he can take a few of the tables and make some tips.  Not today!!!  Not on my watch!!!! And not ever again!!!  I am fed up!!   I was determined when I entered the door to work this morning that I was not going to let him take a penny out of my pocket.  The lunch rush hit with the force of a tsunami, and after a few (or six) tables a piece, the other waitress said she was too far in the weeds and could not take another one until she got caught up.  I'm sure when lard ass manager heard this, he wet his panties with delight.  So, Dumbass, Greedy, Fuckwad Manager waddles out to the dining room and starts getting drink orders.  I let him do so while I made and ran a few salads and apps to a couple tables.  When he comes back with drink orders in hand, I was waiting for him.  I said with a smile, "I'm caught up now, so i'll take those.", and snatched them out of his hands.  I only had to snatch maybe a couple more drink orders out of his hand before he got the hint.  The only problem was, once he realized I wasn't going to let him steal any of my tips, he refused to help us at all.  The other server and I were getting deeper and deeper in the weeds, but I was determined to make my point.  I was absolutely, under no circumstances, going to let him defeat me.  I didn't care if I had to take every table by myself.  I was going to do it, and do it well.  By having even one complaint, he would have won.  And guess what?  I did it!!  Without having to call on him for ANYTHING!!  Only one of my tables had any complaints, and it was all in their heads.  They were the type of people that were looking for something to complain about as soon as they walked in the door.  I'm not exaggerating, as soon as they walked in I heard the obese ape man grumble, "The Pizza Place in Soandso is sooooo much better than this one."  Whatever, man, if it's soooo much better, then drag your ass to that one and leave me the fuck alone.  There was 6 of them, 5 whores and one ape man.  Every table inn the restaurant was full at that point.  Any normal functioning adult human brain would think,"Hmmm, this place is packed, we might have to wait an extra five minutes on our food since all these other people were smart enough to get here before us.", but no these dipshits expected their entree within 10 minutes of sitting down even though they had all ordered salads AND apps.  After I got their orders, I put them in the computer then dropped their apps.  I then took out their drinks, then their salads and apps along with two other tables that I had picked up at the same time as I had them.  After dropping off the third tables salads and apps, I was on my way to the expo window to pick up the whores and ape man's food when I feel someone grab onto my clothing.  So, I stop and turn around and it's none other than Ape Man himself.  He has this ugly "I smell shit" look on his face and I ask him if there's something I can get for him.  He yells like the Ape Man he is, "I'm not impatient or anything, but is our food going to get here anytime soon?!"  His ticket had only been in for 10 minutes at that point, believe me, I checked.  So I tell him very nicely that I had been on my way to get his food when he stopped me and that he would already have it if he hadn't been so "not impatient".  So I slowly make my way there, since he's sooooo "not impatient".  I make sure to stop at another table close to them that had heard him screaming and apologize for the over grown man child making a scene and ask them if I could get them anything.  They say they're fine and that THEY are sorry that I have to deal with people like that.  I smile and tell them that if they need anything, just let me know.  THEN, I went and got the food for the "not impatient" table.  I deliver it and then ask them if there's anything else I can get for them, they said no, so I continue on.  About five minutes later I hear one of the whores at the "not impatient" table screeching at me, "WAITRESSSSSSSS!!!!", so I reluctantly walk over.  That whore and the whore sitting next to her had ordered a sandwich to split.  Our sandwiches come on oval plates and I had brought them each a round plate with their sandwich that they were splitting.  They had taken their sandwich off the oval plate and they each had a half sandwich sitting in front of them on a round plate when I walked over.  I notice each of their halves of sandwich have about 3-4 bites taken out of them.  Whore #1 tells me there is a hair on her half sandwich.  I look and it is laying perfectly on top of the top piece of bread.  I was thinking, "Are you fucking serious?  You mean to tell me you didn't notice it when you got the sandwich, took it off the original plate, or when you took 3-4 bites of it and it never even fell off the top of the sandwich either?"  Whatever!  I was soo done with them long before this.  I took both plates with both halves of sandwich off the table and told them I'd have it taken off their bill.  I then brought them boxes and the check sans their stupid sandwich.  I was done.  I didn't want to see or hear from them anymore.  When they came up front to pay, they asked for Lard Ass the store manager so I went and got him.  They were mad that their bill wasn't comped over one hair on one half of one sandwich, even though there was 6 salads, 6 apps, and 5 other entrees that were perfectly fine.  Whore #1 seriously told my shit head manager, "Finding that hair on my sandwich ruined the whole dining experience for everyone.", in this really dramatic voice.  He basically told her tough shit and that he had taken the sandwich off, but they were going to have to pay for everything else.  Smartest thing I've ever heard him say in the 3 years I've worked there.  They paid, but weren't happy about it.  My thought, good, maybe they won't come back.  Those people were crazy, and that's not my fault.  The nice table that told me they were sorry I had to deal with people like that left me a $20 tip and it was only a two-top, and the other waitress working with me called me Super Server when recounting the day to second shift.  So seeing as I only had one complaint from people that were clearly out of their minds, I made close to $100 on  a lunch shift including a $20 bill left by a two top, and I took so many tables by myself that it warranted me the title of "Super Server" with little to mostly no help from my thieving, lard ass, douche bag store manager, I deeply believe that I won the battle and live to serve another day!!

Stone Cold Bag of Cunts

             This post is not going to be about me.  My day was wayyy too shitty, and I'm still far too angry over my thieving greedy lard ass manager stealing from me AGAIN for the third day in a row to even begin to recount today's events.  No, no, this day's post will be about a former co-worker of mine, with some bitching about how those of us in the service industry are treated worse than bellybutton lint.  The pizza place I work for delivers.  We had one delivery driver, we'll call him Adam.  He was the best.  Not only did he do his job well (showed up on time, worked late when needed, did everything asked of him, yada yada, blah blah blah, so on and so forth), but he also was ready and able to help out anyone else who happened to need it.  I can safely say he was one of the better employees they had.  You get the point.  He was working a 10 hour shift not long ago, because some one had called off.  Everything was as usual.  He had a delivery, so Adam got the customer's food all gathered up.  He then tucked all of the ordered items safely away in the heated delivery bag that he had been assigned that day.  After that Adam proceeded to call said customer to inform her that her food was ready, and he was on his way with it.  Just for fun, we'll call this said customer Wretched Bitch.  I'm almost positive that's what her name was anyway.   Adam then leaves the store with delivery bag in hand on his way to Wretched Bitch so that she can gobble it all up in one fail swoop and grow her ass a few inches wider.  When Adam arrives at the house, he walks up to the door, food in hand, and knocks on the door.  Wretched Bitch answers.  As I was not present for this interaction, I will describe this conversation as I was told it happened.

Adam:  Hello, my name is Adam from Pizza Place.  I have the food you ordered.  Your total is $33.90.

Wretched Bitch:  Why the hell does it cost so much?!  The special said it was only $27.50!!

Adam:  Yes, ma'am, but that was before you added the extra toppings and before tax.

Wretched Bitch:  Well, I guess I'll pay for it, but you're not getting a tip!!!!

(she then hands Adam the money and demands exact change back, so Adam digs it out of his pocket and hands it to her awaiting grubby shrew hand)

Adam:  Well, that's your choice, I guess, but I don't think that it's fair for you to punish me for something I have no control over.

              Right after Adam said that, that horrible fucking cunt reared back and open hand slapped Adam across his face with all the strength she could muster.  Adam immediately turned around, without saying a word for fear of getting shit canned, or worse, arrested, and walked back to his car.  He got in and drove back to work.  By the time he had gotten back, Wretched Bitch had already called and told our manager that Adam was EXTREMELY rude to her.  Therefore, upon entering the establishment, he was immediately pulled into the office and grilled by our Glorious Leader, dickhead, thieving, lard ass Store Manager.  Adam carefully explained everything that had transpired.  He told him every word exchanged, and about the slap.  Our genius manager then proceeds to fire him anyways for "being rude to a customer."  He then calls Wretched Bitch back to kiss her greasy cottage cheese ass for a bit, then offer her a free meal nest time she orders.  So, my thought is, not only does this horrible excuse for a human being get away with assaulting Pizza Place's  employees, she also gets rewarded for doing as such.  I'm calling bull shit!!  I shutter at the thought that, as an employee in the service industry, we have no rights to defend ourselves against verbal or physical abuse.  We just have to stand there with a blank stare and a fake smile and take anything a "Guest" wants to throw our way for fear of losing our jobs and the way we support ourselves and families.  The shitheads on top of the pyramids don't care.  We are just another number, and there is an endless line of other punching bags they can get to take our place.  I bet Adam wishes he would have just knocked that stinky twat out cold and went home.  I know I would.

Definitely Fed Up!!!

Today was another really busy day, although not quite the shit storm yesterday was.  We got slammed for lunch rush with only me and another server.  The other server had gotten several big tables, but I didn't have any big groups, so I was busy but fine.  The store manager started going to tables before I could get to them and getting their drink orders, but instead of handing them over, he kept them!!  All of them!! Then kept the tips!!  He was running up to them before I could ever get the chance.  It's not like I had left them sitting there either.  He would run up to them as soon as they would walk through the door and follow them to the table so that he could get there first.  He has a new boy toy and I have a feeling that's what behind him turning into this little greedy monster.  If I had any doubts yesterday about going to the owner on him, I absolutely have NONE now.  What a dick head!!!

He broke the Cardinal Rule!!!!!

Today was SUPER busy, but it started out like any other Monday.  We had a retirement party scheduled with 20-25 people supposed to attend.  No big deal.  Parties are usually pretty simple.  They typically order a few big pizzas and a few pitchers of soda.  They have cups, plates, napkins, silverware, and straws already back there, so we take them a big bucket of ice with their pitchers of soda, and they're able to pretty much take care of themselves.  Except for the occasional refill on a pitcher.  All servers take care of scheduled parties so that everyone can continue to take their own tables.  The autograt is added and at the end all servers taking care of the party clean up and split the autograt.  This is only on scheduled parties.  On all other tables, the server who waits on the table gets the tip.  So that's the breakdown of the policies at the pizza place.  By the time everyone got there, a total of 60 PEOPLE had shown up.  We weren't expecting that kind of turn out, so there hadn't been anyone else scheduled for day shift.  It was only me and one other waitress.  So, I took a deep breath, and thought "It'll be okay, we can do this".  WRONG!!  Instead of pitchers, all 60 people decided to order individual drinks.  Instead of a few big pizzas, they all decided to order individual sandwiches and pastas.  Instead of the host paying for the ticket, they ALL wanted separate checks.  47 separate checks to be exact.  We needed help, so the store manager helped us get all the drinks out.  We then got their order and took all the food out ourselves.  We got all their refills ourselves.  When they got ready to go, we took them boxes, split off the checks, and took their checks to them ourselves.  The manager cashed them all out at the register while the other server and myself cleaned up all the mess ourselves.  The autograt was $108 dollars!!! "AWESOME!!!", I thought.  WRONG AGAIN!  Instead of splitting the gratuity $54 for me and $54 for the other serve, he split it $36 for me, $36 for the other server, and $36 for his own greedy fucking self!!!  That greedy fucking bastard!!!  I couldn't believe it.  I was fucking speechless.  For those of you who do not know, that son of a bitch broke the Golden Rule for the service industry.  A manager should never, under any circumstances, take any tip money.  His job is to help where he's needed.  That's why he makes the big bucks, while we're stuck making $2.13/hr. I usually stay out of everything, and I have never told on anyone for anything, but I'm seriously considering going to the owner on this.  By taking that tip, he took money away from mine and the other servers family, and I won't stand for that.   Even if it makes thing a little more difficult for me when it comes to that manager.


On a side note, sorry for the later-than-usual post.  I had to work over today due to it being so busy plus we're severely understaffed.