Everyone has had one of those days. I feel like working in the service industry, those type of days are unbelievably frequent. I've just gotten home from work, and I'm ashamed to admit. I find myself full of rage. I feel as if I'm about to blow my top in a Mt. St. Helens style explosion. I really try not to bring work home with me. It's not goo for my kids, my husband, or myself. It's just so hard sometimes. That is the reason why I started this blog. My husband says he can tell a major difference. Before I had this blog as an outlet before my frustrations, I would come home steaming from a bad day. I would be snappy and irritable. Not anymore. I can come home from work, shut myself in my bedroom, and type it out. It's as if all my anger and frustrations just flow out of my fingertips and plaster themselves onto this blog in a tangled mess of poor writing and vulgarities.
What has my panties in a bunch today is this bitch that came in right before I was about to leave. She was part of my last table of the day. I was already somewhat aggravated with me being tired because it was my last day of the week. Plus it seemed like every table I had with children spilled whole glasses of soda. There was at least 4 little brats that caused me to get a mop and wet floor sign. After working all week, all I wanted to do was get home and relax. Right before evening shift came in, this god damned bitch showed up. I had to wait on her.
She's not just a random bitch. Her sister waited tables at Pizza Place. The owner suspected the sister of stealing because her cash drawer was always short. The sister was about to be fired, but I guess she got wind of it and quit before they could shit can her. Every time this bitch comes in, she makes a bunch of demands of things she knows we're not allowed to let her have. That way when her server tells her, "I'm sorry, but I'm not allowed to do that.", she can get red faced, scream, and occasionally yell profanities at the server. She's also known to want to speak to Lazylardass to let him know her server was very rude. That way she can try to get free shit or get the server in trouble. There's already a few servers who are not allowed to wait on her because of her complaints. I think they are the lucky ones. I don't know why she's so bitter. It wasn't even her who was going to be fired, it was her sister. Plus, it was over a year ago. Get the fuck over it already.
When she came in today, she wanted the pick up and delivery only special. There's only one problem with that. She was eating in the dining room and the special is for PICK UP AND DELIVERY ONLY. I told her I was sorry, but I wasn't allowed to let her have that in the dining room. Her face started turning red, but she said "FINE!" She ordered a pizza and a salad for her and her two dining companions to share. Then she said she wanted a 2-liter of soda for them to share. 2-liters are also for pick up and delivery only. Personally, I could not give a fuck less if she sits the the dining room, drinks 3 2-liters then buys an extra two to shove up her ass. The boss, however, does care. He says it's not allowed, so I'm going to do what he says. I only have to listen to you bitch for an hour tops, but I have to work all day with him. I told her, "I'm sorry, but I'm not allowed to sell 2-liters in the dining room either." From the way she acted, you would have thought I had insulted her first born. Her face got even more red, her eyes narrowed, and her head spun around. "Are you fucking kidding me? That's so stupid. This place is fucking ridiculous!", she screeched. "I'm sorry, ma'am, but I can sell you a pitcher of soda instead.", I replied, trying to remain calm. "Well, no, why the hell would you think I'd want that? I guess I'll just have a water.", she said, her voice getting whinier and whiner with each word. At that point, I just wanted to get away from her before I wrapped my hands around her throat and squeezed with all my might. I got their drinks, took their food out when it was ready, did my check back, got refills, then took them boxes and the check when I figured they would probably be finished. I did the bare minimum. As an insult, when I went to clean the table, she had left two pennies. What she doesn't know is that my kids love when I bring change home for them to put in their piggy banks. So, she inadvertently helped me make my kids happy. The joke is on her. I was secretly hoping she would complain on me so that Lazylardass would tell me I wasn't allowed to wait on her anymore either. Of course she didn't, so it looks like I'm still going to be one of the only ones that gets stuck with her. It really feels like I'm being punished for not getting a complaint about being rude to a customer.
Showing posts with label stiffed. Show all posts
Showing posts with label stiffed. Show all posts
Friday, July 19, 2013
Tuesday, June 25, 2013
Shitty Day, Shitty Tips, Shitty Customers, Shitty Floor
Today was evidently "Stiff/Annoy Your Server Day", but some one forgot to send me the memo. Had I know ahead of time that today was going to be an avalanche of shitty tips, needy bitches, and shitty pants, I would have just called off this morning and went back to bed. I had a table of three business women (of course, it's always women) that sat as far as possible from the kitchen door/service stand as they could get without sitting outside. Them sitting that far away means that I'm going to have to walk a mile to check on them. If they need anything, then I have to scale a mountain then walk four miles uphill in the snow both ways. Of course, seeing as they're they type of people that sit that far away, they're also the type of people who want to send you for one thing at a time when they need 4 or 15 things. They sat back there for 3 fucking hours. They might as well have applied for residency. One of the women decided she was going to be a "big shot" and pay for everyone. She paid with a card then sat there for another hour. When they finally left, I went back to get the credit card slip. No tip on the card or the table. Big. Fucking. Surprise. The most difficult usually tip the least. That was my first table today, so I could see how things were going to go for the rest of the day. All but three of my tables couldn't be bothered to tip even a goddamned nickel. This was the shittiest day I've seen in the 3 1/2 years I've been at Pizza Place. It was pretty dead, but the people that did come in were cheap ass skanks.
An old man came in after lunch. At first I thought he might have been limping, but once he got closer, I realized he was kind of hopping from one foot to the other as he hurriedly came down the sidewalk and in the front door. When he got inside, I realized he was not only hopping from foot to foot as he walked, but he was also slightly leaned back and clenching his ass. Of course he made a bee line for the restroom. I watched on our security cameras as he went the back of the store to the restrooms and knocked on the door. Some one must have been in there, because he continued to stay there hopping and clenching. I had a couple of tables that I had to get to, so I went to it. I had forgotten all about the man, when a horrible stench wafted up to the service stand. I looked around to see who sharted, but, alas, I was the only one around. I make it a rule to NEVER seek out the source of a stink, for fear of being the one who has to clean up whatever is producing the offending odor. I don't do nasty. I just don't. I don't get paid enough to clean up body fluids or whatever else disgusting shit finds its way into a restaurant from time to time. A few minutes later, the other server comes up and asks, "What is that smell?" I told her I hadn't the slightest. She decided to be the hero and search it out. Not 30 seconds later, I hear a scream. Having a feeling I wouldn't be the first to find the stench, thus not being the one responsible for cleaning it up, I let my curiosity get the best of me and went to see what was so bad that it made a grown woman scream. It couldn't have been that bad, right? She had to have been just being a drama queen, right? Nope. As I turned the corner and started toward the back of the restaurant, the smell was so bad it could gag a maggot. By the time I walked through the door to the bathroom my eyes were watering, stomach was churning, and I felt my esophagus get about 2 inches shorter. I held back my urge to vomit and looked over at my co-server who was white as a sheet and was pointing to behind the door. I peek around the door to see what was going on. Lo and behold, there is diarrhea EVERYWHERE. It covered the toilet, the floor, and was even splattered up the wall. Evidently, Mr. Hopandclench hadn't made it to the toilet in time. Of course, being the excellent employee that I am, I immediately announced that I would not be the one cleaning that up. Fuck that noise. "There's no fucking way I'm touching that. It can sit there for the rest of the god damned day for all I care. If LardAssManager wants it cleaned up, he can do it his self. I don't get paid enough for this shit." I proclaimed. With that, I turned around and went back to leaning against the service station. LardAssManager wound up convincing a couple of the cooks to cleaning it up. Good luck if you ate at Pizza Place today, because the hands that made your food are the same hands that, not 3 hours ago, were scrubbing shit off of everything in the restroom. I wish I had the power of seeing into the future. Had I been able to this morning, I would have avoided working all day for a measly $12.00, and I wouldn't have been forced to witnessing an old man's "accident" in the men's room. I need a vacation.
An old man came in after lunch. At first I thought he might have been limping, but once he got closer, I realized he was kind of hopping from one foot to the other as he hurriedly came down the sidewalk and in the front door. When he got inside, I realized he was not only hopping from foot to foot as he walked, but he was also slightly leaned back and clenching his ass. Of course he made a bee line for the restroom. I watched on our security cameras as he went the back of the store to the restrooms and knocked on the door. Some one must have been in there, because he continued to stay there hopping and clenching. I had a couple of tables that I had to get to, so I went to it. I had forgotten all about the man, when a horrible stench wafted up to the service stand. I looked around to see who sharted, but, alas, I was the only one around. I make it a rule to NEVER seek out the source of a stink, for fear of being the one who has to clean up whatever is producing the offending odor. I don't do nasty. I just don't. I don't get paid enough to clean up body fluids or whatever else disgusting shit finds its way into a restaurant from time to time. A few minutes later, the other server comes up and asks, "What is that smell?" I told her I hadn't the slightest. She decided to be the hero and search it out. Not 30 seconds later, I hear a scream. Having a feeling I wouldn't be the first to find the stench, thus not being the one responsible for cleaning it up, I let my curiosity get the best of me and went to see what was so bad that it made a grown woman scream. It couldn't have been that bad, right? She had to have been just being a drama queen, right? Nope. As I turned the corner and started toward the back of the restaurant, the smell was so bad it could gag a maggot. By the time I walked through the door to the bathroom my eyes were watering, stomach was churning, and I felt my esophagus get about 2 inches shorter. I held back my urge to vomit and looked over at my co-server who was white as a sheet and was pointing to behind the door. I peek around the door to see what was going on. Lo and behold, there is diarrhea EVERYWHERE. It covered the toilet, the floor, and was even splattered up the wall. Evidently, Mr. Hopandclench hadn't made it to the toilet in time. Of course, being the excellent employee that I am, I immediately announced that I would not be the one cleaning that up. Fuck that noise. "There's no fucking way I'm touching that. It can sit there for the rest of the god damned day for all I care. If LardAssManager wants it cleaned up, he can do it his self. I don't get paid enough for this shit." I proclaimed. With that, I turned around and went back to leaning against the service station. LardAssManager wound up convincing a couple of the cooks to cleaning it up. Good luck if you ate at Pizza Place today, because the hands that made your food are the same hands that, not 3 hours ago, were scrubbing shit off of everything in the restroom. I wish I had the power of seeing into the future. Had I been able to this morning, I would have avoided working all day for a measly $12.00, and I wouldn't have been forced to witnessing an old man's "accident" in the men's room. I need a vacation.
Friday, June 21, 2013
Ohhh, How Easily You Forget Where You Come From
Countless times over my illustrious 8-year stint on the restaurant industry, I have seen people come and go. Far too often, after they leave, they forget where they came from. This makes me far more angry than it probably should. I hate for someone that I just worked with two weeks ago, but has since quit, to come in, run me to death, treat me like garbage, then stiff me on the tip. This is the same person who was just complaining about a random customer doing this to her three weeks ago. It's shitty enough when Random Dan does this, but I think maybe he's just ignorant to the ways of the service industry. Former co-workers, on the other hand, have no excuse. They know what it's like to work for tips.
A former co-worker of mine at Pizza Place came in to eat today. We had worked together for about 8 months before she quit, or maybe she got fired, I'm really not sure. It was my turn for a table, so her and her boyfriend were mine to wait on. I was thinking, "Sweet!!! Easy tip." Boy, was I wrong. Her and her boyfriend ordered a ton of food. About half of that was salads and apps that I had to make myself. I took them their drinks, then started their apps cooking while I made their salads. I took their salads out, followed by their apps. A short while later, I took them their food. Everything was fine and dandy. The bitch didn't eat most of the shit she ordered, nor did she want a box to take the rest of it home. So, I took them their check. She came up front to pay the bill for her and her deadbeat boyfriend. She wanted to pay $20 in cash and put the rest on her card. This was my first sign of trouble, "uh-oh," I thought. Then I thought, "Well, maybe she just doesn't have much cash on her, and she'll put my tip on the card." A big fucking negative on that. "Well maybe she left it on the table, I mean she did work here for 8 months, she knows how it is." Wrong again! When I went over to clean the table there was nothing but garbage, half-eaten food, and disappointment. I know I shouldn't let it get to me, and i don't when it's a random customer who might not know better, but it really burns my biscuits when it happens with a former server. There's no excuse for it. She couldn't have even left two dollars? She couldn't have shared a salad with Deadbeat Boyfriend, instead of getting one for each of them and not eating it, then left me the price of that for a tip? Spare change? Anything? I usually let annoyances like that slide right off my back, but for some reason I just couldn't let this go. It might have been because I didn't get much sleep last night. Maybe it was that today was my last day before my days off, so I was tired. It could have been that I walked out of work today with only $16 in my pocket. Or, possibly I had just filled my quota of idiots this week. I honestly don't know for sure, but I held onto that incident until it was a big ball of hideous spite in the pit of my stomach. I'm not proud of what I did next, and I'm sure I will have to suffer the consequences.
I came home a little bit earlier than normal because it was so slow. When I walked in the door, I was still fuming. I got even angrier when I realized that bitch had caused me to bring my work home with me. So, I went to my lap top and looked her up on social media. I sent her a message. This is what it said:
Hey, I'm so glad you came in to eat today. I had so much fun making all those salads and appetizers that you ordered, but never ate. It was a blast cleaning all the mess off of the table after you left, too. When I saw that humongous tip you left, I jumped and danced as my heart was filled with joy! What a truly fulfilling experience you gave me today and, for that, I want to thank you from the bottom of my heart. Please come back to see me again soon, and, once again, thank you sooo much for your generosity.
I know it's horrible, and it didn't make me feel any better. From the second I pressed "send", I wished I could reach into my computer and take it back, but what's done is done. Today, I am ashamed to say, I let my anger and frustration get the better of me. If she calls the store to complain, then I will have to take whatever punishment my manager deems appropriate. It's my cross to bear. Then again, that girl has more cents than sense, so maybe she will take my message as sincere instead of sarcastic. Either way, I will take whatever is coming in stride be it good, or, not-so-good.
I have two days off ahead of me, and I will definitely NOT be posting again until Monday. I've got a class reunion. Every other minute of my weekend, I will be relaxing in whomever's pool I can convince to let me in. If you're off, like me, then have a great weekend. If you're working, then I hope you make stacks of cash. Until Monday....
A former co-worker of mine at Pizza Place came in to eat today. We had worked together for about 8 months before she quit, or maybe she got fired, I'm really not sure. It was my turn for a table, so her and her boyfriend were mine to wait on. I was thinking, "Sweet!!! Easy tip." Boy, was I wrong. Her and her boyfriend ordered a ton of food. About half of that was salads and apps that I had to make myself. I took them their drinks, then started their apps cooking while I made their salads. I took their salads out, followed by their apps. A short while later, I took them their food. Everything was fine and dandy. The bitch didn't eat most of the shit she ordered, nor did she want a box to take the rest of it home. So, I took them their check. She came up front to pay the bill for her and her deadbeat boyfriend. She wanted to pay $20 in cash and put the rest on her card. This was my first sign of trouble, "uh-oh," I thought. Then I thought, "Well, maybe she just doesn't have much cash on her, and she'll put my tip on the card." A big fucking negative on that. "Well maybe she left it on the table, I mean she did work here for 8 months, she knows how it is." Wrong again! When I went over to clean the table there was nothing but garbage, half-eaten food, and disappointment. I know I shouldn't let it get to me, and i don't when it's a random customer who might not know better, but it really burns my biscuits when it happens with a former server. There's no excuse for it. She couldn't have even left two dollars? She couldn't have shared a salad with Deadbeat Boyfriend, instead of getting one for each of them and not eating it, then left me the price of that for a tip? Spare change? Anything? I usually let annoyances like that slide right off my back, but for some reason I just couldn't let this go. It might have been because I didn't get much sleep last night. Maybe it was that today was my last day before my days off, so I was tired. It could have been that I walked out of work today with only $16 in my pocket. Or, possibly I had just filled my quota of idiots this week. I honestly don't know for sure, but I held onto that incident until it was a big ball of hideous spite in the pit of my stomach. I'm not proud of what I did next, and I'm sure I will have to suffer the consequences.
I came home a little bit earlier than normal because it was so slow. When I walked in the door, I was still fuming. I got even angrier when I realized that bitch had caused me to bring my work home with me. So, I went to my lap top and looked her up on social media. I sent her a message. This is what it said:
Hey, I'm so glad you came in to eat today. I had so much fun making all those salads and appetizers that you ordered, but never ate. It was a blast cleaning all the mess off of the table after you left, too. When I saw that humongous tip you left, I jumped and danced as my heart was filled with joy! What a truly fulfilling experience you gave me today and, for that, I want to thank you from the bottom of my heart. Please come back to see me again soon, and, once again, thank you sooo much for your generosity.
I know it's horrible, and it didn't make me feel any better. From the second I pressed "send", I wished I could reach into my computer and take it back, but what's done is done. Today, I am ashamed to say, I let my anger and frustration get the better of me. If she calls the store to complain, then I will have to take whatever punishment my manager deems appropriate. It's my cross to bear. Then again, that girl has more cents than sense, so maybe she will take my message as sincere instead of sarcastic. Either way, I will take whatever is coming in stride be it good, or, not-so-good.
I have two days off ahead of me, and I will definitely NOT be posting again until Monday. I've got a class reunion. Every other minute of my weekend, I will be relaxing in whomever's pool I can convince to let me in. If you're off, like me, then have a great weekend. If you're working, then I hope you make stacks of cash. Until Monday....
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